
Support Professional
22 hours ago
We are seeking a diligent professional to review and validate GSR applications submitted via the ESR system.
- The successful candidate will ensure all required financial documents are complete and applicant details match supporting documents.
- Upon payment receipt, they will forward applications to the Finance Team for validation and approval.
- They will handle up to 400 applications daily (normal and express).
- Additionally, they will manage public and applicant enquiries about the application process and eligibility through various channels during office hours or respond by the next business day.
- The individual will log in and update information accurately on the GSR system.
- Meticulous attention to detail is essential in handling and verifying all documents.
- Coordination with the Finance Officer will be crucial for smooth application processing.
Candidates should possess a careful and detail-oriented work approach and be able to handle a high volume of applications efficiently. Experience in document handling and customer service is desirable.
Required Skills and Qualifications
Strong organizational skills and ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills.
- Able to work independently with minimal supervision.
- Highly detailed oriented and accurate.
- Ability to maintain confidentiality and handle sensitive information.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
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