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South Asia Operations Lead
1 week ago
The South Asia Operations Lead will be accountable for enabling stores to achieve business targets through effective control, efficiency, and optimization of processes. This role requires strong leadership skills to drive business growth through innovative problem-solving and action planning.
Responsibilities
- Develop and implement strategies to enhance productivity, manage daily operations, and improve client experience across retail locations.
- Compile and present weekly zone performance reports offering actionable insights.
- Provide ad-hoc analytics as required to support decision-making across retail teams.
- Support the evolution of the commission system and lead analysis of its impact on performance and team motivation.
Requirements
Prior experience in retail management, with a focus on performance optimization and operations. Strong understanding of retail KPIs, performance metrics, and data-driven decision-making. Experience in leading teams, assessing performance, and implementing operational improvements.
