Customer Experience Specialist

1 week ago

Singapore beBeeFinancial Full time $4,000 - $6,000

As a financial services specialist, you will be responsible for delivering exceptional customer experiences to clients in person.

Your primary duties include:

  • Providing clear and concise explanations of financial terms, products, and details to customers
  • Assisting clients with their loan applications and answering queries over the phone
  • Managing client accounts accurately and entering customer information with precision
  • Performing administrative tasks such as copying and filing when necessary

To excel in this role, you will require:

  • An entry-level position with the right skill set
  • No prior experience is necessary
  • A friendly and positive attitude
  • Excellent communication skills
  • The ability to speak proficiently in both English and Mandarin to liaise with Mandarin-speaking clients

Career benefits include:

  • A competitive salary and team incentives
  • Quarterly team-building activities
  • Incentives for meeting performance targets
  • A highly accessible workplace near public transportation
  • Comprehensive on-the-job training

Key requirements for success in this role are excellent communication skills, a friendly and positive attitude, and the ability to work effectively in a team environment.

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