Global Field Operations Leadership Role

2 weeks ago

Singapore beBeeFieldOperationsManager Full time $90,000 - $120,000
Job Title

We are seeking a seasoned Service Delivery Manager to lead our Asia Pacific Japan (APJ) service delivery strategy.

Key Responsibilities:
  • Develop and implement a comprehensive service delivery strategy that aligns with APAC and Global goals, maximizing customer satisfaction and financial performance.
  • Manage resources, ensure employee productivity, growth, and training, and maintain functional and technical awareness necessary for managing the organization.
  • Coordinate with stakeholders to fulfill requirements, analyze operational processes, and identify opportunities for service delivery improvements.
  • Establish contact and communication with customers on all aspects of equipment and define customer strategies.
Requirements:
  • Proven experience in service delivery management, with a strong background in customer-facing roles.
  • Excellent leadership and communication skills, with the ability to drive results-oriented teams.
  • Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement.
What We Offer:
  • A dynamic and supportive work environment that encourages collaboration and innovation.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • The chance to make a real impact on our customers' lives and contribute to the success of our organization.

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