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Clinical Administrator
2 months ago
We are seeking a highly organized and detail-oriented Clinical Administrator to join our team at Alliance Healthcare Group Limited. As a key member of our Clinic and Medical Centre, you will be responsible for ensuring the efficient management of administrative tasks and contributing to the smooth operation of our facility.
Key Responsibilities- Claims and Billing Management
- Submit claims to corporate programs and insurer portals, ensuring accurate and timely submission.
- Manage invoicing and billing to patients and clients, tracking payments and resolving any billing inquiries or issues.
- Medical Records Office
- Manage incoming and outgoing medical reports, ensuring confidentiality and compliance with relevant regulations.
- Receive and verify lab results, submitting to doctors for review and compiling into medical reports for patients.
- Communication and Correspondence
- Monitor and respond to patient and client inquiries in a timely and professional manner.
- Handle patient inquiries and concerns, providing excellent customer service and ensuring patient satisfaction.
- Schedule and confirm patient appointments, coordinate with medical staff, and manage the appointment calendar.
- Operational Support
- Support clinic operations, assisting with various administrative tasks to ensure the smooth operation of the clinic.
- ITE, Diploma, or equivalent qualification in a related field.
- Previous experience in a medical administrative role or similar position.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in using medical software and office applications.
- Knowledge of medical terminology and billing practices.
- Ability to work independently and as part of a team.
- High level of discretion and confidentiality.
As a Clinical Administrator at Alliance Healthcare Group Limited, you will have the opportunity to work in a dynamic and supportive environment, contributing to the delivery of high-quality healthcare services. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.