IT Support Specialist for Trading Platforms
6 days ago
CGS International Securities Singapore Pte. Ltd., a leading integrated financial services provider, offers a comprehensive suite of financial solutions, including equities trading, wealth management, and investment banking.
The company operates in over 15 countries and regions, serving more than 15 million customers globally.
Candidates must possess excellent technical skills and strong communication abilities to succeed in this role.
Job Responsibilities- Incident Management: Respond to IT incidents promptly, ensuring minimal disruption to business operations.
- Problem Investigation: Conduct thorough investigations to identify the root cause of issues and collaborate with teams and vendors to resolve problems efficiently.
- Application Monitoring: Regularly monitor critical applications and services to prevent downtime and ensure seamless operation.
- Support Services: Provide timely support for ad-hoc queries and requests from various business units, prioritizing tasks effectively.
- Technical Expertise: Proficiency in SQL languages, specifically SQL Server and Oracle database, as well as Crystal Report.
- Trading Platform Knowledge: Familiarity with the frontend and backend of trading platforms is an advantage.
- Experience: At least 4 years of experience in IT support of mission-critical systems, preferably in the securities and derivatives broking business.
- Educational Background: Degree or diploma in any Information Technology discipline.
We offer a competitive salary range of SGD $80,000 - SGD $110,000 per annum, commensurate with experience, plus benefits such as medical insurance, paid annual leave, and opportunities for professional growth.
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