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Global Technical Lead

3 weeks ago

Singapore beBeeSolution Full time $90,000 - $120,000

Job Title: Solution Architect and Project Manager

About the Role:

  • We are seeking a seasoned professional to lead our global teams and support multiple projects in deploying ServiceNow-based solutions for clients worldwide.
  • The successful candidate will have extensive experience in ServiceNow project management, technical leadership, and organizational development.

Responsibilities:

  • Lead client engagements and report to engagement managers
  • Develop ServiceNow platforms and manage release/version upgrades
  • Collaborate with cross-functional teams on end-to-end development and complex workflows
  • Design innovative technical solutions to business processes and applications
  • Maintain effective client follow-up systems to ensure timely project progress and satisfaction
  • Investigate and analyze key client organizational processes
  • Contribute to strategic vision development for product enhancement
  • Design architecture solutions in appropriate platforms
  • Apply in-depth functional knowledge of ITIL and ServiceNow to customer needs and requirements
  • Provide advice on industry best practices and process methodology
  • Manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team. Motivate team members and assess their performance.

Requirements:

  • 5-9 years of professional experience in ServiceNow project management, technical leadership, and organizational development
  • Expert ServiceNow knowledge and JavaScript expertise
  • Ability to work independently and as part of a team, with a logical and systematic approach to solving analytical tasks
  • Excellent communication and presentation skills (verbal & non-verbal)
  • Team leading & project management skills
  • Embrace design thinking and continuous learning
  • ServiceNow Certified System Administrator (CSA) and At least 2 ServiceNow Certified Implementation Specialist (CIS)

About Us:

We are a dynamic organization seeking talented professionals who share our passion for innovation and excellence.