Customer Experience Associate

5 days ago

Singapore beBeeCustomerExperience Full time $3,000 - $4,500

Job Title: Customer Experience Associate

", "

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our operations team, you will be responsible for delivering exceptional service experiences to our customers.

", "

Key Responsibilities:

", "
  • ", "
  • Conduct administrative and operational tasks to ensure seamless delivery of services;", "
  • Work collaboratively with colleagues to achieve team goals and maximize student retention;", "
  • Deliver professional and high-quality service experiences that meet customer needs and expectations;", "
  • Identify customer needs and develop solutions to maintain continuous high levels of customer satisfaction;", "
  • Ensure proper check-in management practices are in place at the centre;", "
  • Assist with crowd management during peak periods;", "
  • Work closely with the Sales enrolment team to provide regular feedback and insights to drive customer intimacy;", "
  • Proactively address customer feedback and challenges in a professional manner;", "
  • Drive efforts to improve operational processes and systems to enhance customer satisfaction;", "
  • Perform other duties and responsibilities as assigned by Management;", "
", "

Requirements:

", "
  • ", "
  • Ability to work on weekends;", "
  • Excellent communication skills to liaise effectively with Mandarin-speaking students/parents;", "
  • At least 2-3 years of working experience in operations and customer service;", "
  • Strong command of spoken and written English;", "
  • Good interpersonal and communication skills;", "
  • Highly motivated and positive-minded individual;", "
  • Ability to work in a fast-paced environment;", "
  • Prior experience in the private education industry is an advantage;", "

  • Customer Experience Associate

    7 days ago

    Singapore beBeeCustomerExperience Full time $3,000 - $4,500

    Job Title: Customer Experience AssociateWe are seeking a highly skilled and motivated individual to join our team as a customer experience associate.As a customer experience associate, you will be responsible for providing exceptional service to our guests. Your duties will include:Meeting and greeting customers, ensuring they have an excellent experience...

  • Customer Experience Associate

    2 weeks ago

    Singapore beBeeCustomerExperience Full time $40,000 - $80,000

    Job Title: Customer Experience AssociateThe role of a Customer Experience Associate is to deliver exceptional customer service and support to our clients. This includes managing customer relationships, providing timely solutions to their queries, and ensuring seamless order management.Key Responsibilities:Build strong customer relationships through proactive...

  • Customer Experience Associate

    1 week ago

    Singapore beBeeFashion Part time $2,500

    Customer Experience AssociateWe are seeking a Customer Experience Associate to join our team. As a Sales Advisor at H&M, you will play a key role in creating an outstanding customer experience.Welcome customers and guide them through your store to ensure they have an exceptional shopping experience.Share your fashion and product knowledge to help customers...

  • Customer Experience Associate

    7 days ago

    Singapore beBeeCustomerService Full time

    Job Title: Customer Experience Associate The role of a Customer Experience Associate is crucial in delivering exceptional service to customers. As a key member of the team, you will be responsible for handling customer enquiries and resolving issues efficiently. Respond to customer inquiries in a timely manner. Manage customer complaints and resolve...

  • Customer Experience Associate

    5 days ago

    Singapore beBeeCustomerExperience Full time $2,000 - $2,500

    Job Title:Customer Experience AssociateWe are seeking a skilled professional to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to inquiries and resolve complaints in a timely and professional manner.Coordinate service...

  • Customer Experience Associate

    1 week ago

    Singapore beBeeCustomerService Full time $40,000 - $60,000

    Job Title: Customer Experience AssociateThe role of a Customer Experience Associate is crucial in delivering exceptional service to customers. As a key member of the team, you will be responsible for handling customer enquiries and resolving issues efficiently.Respond to customer inquiries in a timely manner.Manage customer complaints and resolve issues...

  • Customer Experience Associate

    7 days ago

    Singapore beBeeCustomerService Full time $40,000 - $60,000

    Job Title: Customer Experience AssociateWe are seeking a highly skilled and enthusiastic Customer Experience Associate to join our team. As a key member of our service team, you will play a vital role in delivering exceptional customer experiences.Job Description:The ideal candidate will have excellent communication skills and be able to greet each guest...

  • Customer Experience Associate

    1 week ago

    Singapore TWIGLY'S PTE. LTD. Full time

    Roles & ResponsibilitiesBecome the Smile of Twigly'sCustomer Experiance Associate (Full-Time / Part-Time) Locations :Across SingaporeTwigly's is not your typical convenience store. We're fast, friendly, and just a little bit delightful. As we open more locations across Singapore, we're on the lookout for people who can turn everyday transactions into moments...

  • Customer Experience Associate

    1 week ago

    Singapore beBeeCustomerService Full time $30,000 - $40,000

    Job Title: Customer Experience AssociateDescription:This is an exciting opportunity to develop your skills in delivering exceptional customer experiences through timely and professional responses to inquiries via phone, live chat, or WhatsApp channels.Main Responsibilities:Provide accurate information regarding products and services.Schedule and reschedule...

  • Customer Experience Associate

    3 days ago

    Singapore beBeeCustomerExperience Full time $45 - $55

    Job Title: Customer Experience AssociateJoin our dynamic team as a Customer Experience Associate and be responsible for handling inbound calls with professionalism and courtesy.Key Responsibilities:Answer calls through our system, write down customer enquiries, and provide assistance over the phone.Use headsets to answer calls and utilize our customer...