Automation Solutions Specialist
1 week ago
We are seeking an Automation Solutions Specialist to join our team. As a key member of our digital transformation project, you will be responsible for analyzing and documenting existing manual processes and proposing automation solutions in multinational or multilingual enterprise environments.
">- Analyze and document existing manual processes to identify areas for automation improvement
- Propose automation solutions that meet enterprise security, compliance, and audit requirements
- Work with cross-functional teams to design and implement automation workflows
The ideal candidate will have experience working in Agile, Scrum, or hybrid environments and possess strong interpersonal, communication, and stakeholder management skills.
RequirementsTo be successful in this role, you will need:
- Bachelor's degree in Information Technology, Computer Science, Business, or related field
- At least 3 years of experience as a Technical Analyst in Ayehu Eyeshare digital transformation project
- Hands-on experience with Ayehu EyeShare (workflow configuration, troubleshooting, reporting)
Familiarity with security operations (SOC/NOC) or enterprise service management tools is also desirable.
Preferred SkillsApart from the essential qualifications, we are looking for candidates who have:
- Fluent French and English language skills (written and spoken)
- Basic scripting or API integration knowledge (REST APIs, PowerShell, Python, JSON)
- Familiarity with ITIL and ITSM frameworks, especially incident, problem, and change management
- Excellent process mapping, workflow design, and requirements documentation skills
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