
Lead Business Process Optimization Specialist
5 days ago
An Organizational Development Specialist is needed to lead a team of professionals in optimizing business processes.
Job Description:
The ideal candidate will be responsible for providing strategic leadership and direction to the team, fostering a culture of innovation and collaboration. They will work closely with cross-functional teams to drive operational improvements, ensure seamless communication, and develop effective working relationships.
Required Skills and Qualifications:
- Minimum 2 years experience in a management capacity, supervising 25-30 employees
- Experience leading in a professional environment
- Knowledge of contact center management tools, processes, procedures, and performance metrics
- Excellent influencing skills and ability to work with key partners
- Prioritize coaching needs and experienced in developing employees to achieve optimal results
Benefits:
This role offers an opportunity to thrive in a dynamic and innovative environment. The successful candidate will have the chance to make a significant impact on the organization's success and growth. Apple is committed to inclusion and diversity, and this role is part of our efforts to create a workplace that is welcoming and inclusive to all.
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