Expert Solutions Professional

6 days ago

Singapore beBeeSolutions Full time $80,000 - $120,000

About the Role:

  • We are seeking an Expert Solutions Professional to join our team.

The ideal candidate will have excellent communication and problem-solving skills, with a strong understanding of technology and systems. They will be responsible for providing exceptional client service, training clients and internal partners on our in-house systems, and developing solutions to meet client needs.

This is a unique opportunity to work with a leading financial institution, leveraging your expertise to deliver innovative solutions that drive business success.

The role is open in either Melbourne or Singapore location.

Key Responsibilities:
  1. Client Service: Act as the primary contact for assigned client relationships, establishing high-touch client service through proactive interaction.
  2. Training and Development: Coordinate and lead training presentations with partners and clients, at our office and at client site.
  3. Product Management: Participate in management meetings, presentations, and/or sales demonstrations as required.
  4. Solution Delivery: Manage the release of new products or product updates and system changes to assigned relationships, providing feedback to our Product teams to aid product development.
  5. Project Management: Work with clients to understand any gaps in technology/reporting, initiate project development, communicate and monitor implementation plans to ensure that the product/report enhancements meet client expectations.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work with a leading financial institution.

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