Hardware and Software Specialist

5 days ago

Singapore beBeeTechnical Full time $4,000 - $6,000
Technical Support Expert

The role involves providing level 0/1 support for various applications and software systems.

  • Troubleshooting and problem-solving skills are essential.
  • Technical assistance, hardware management, incident management, and service desk operations are key responsibilities.
  • Network administration, mobile device support, and ITIL framework implementation are also critical aspects of the job.

Requirements include fresh graduates from post-secondary education or relevant work experience.

  • Strong analytical and problem-solving skills are necessary.
  • Excellent verbal and written communication skills are required.
  • Able to work independently and as part of a collaborative team effort.
  • Familiarity with Microsoft Windows 10 & 11, Apple iOS, Apple OS X, Active Directory, and Microsoft Office365 is preferred.
  • Networking and incident management skills are crucial.
  • Knowledge of hardware and software troubleshooting is essential.

Working conditions include school environment with occasional extended working hours. Monday to Friday working hours with some weekend or late-night duties may be required. Ongoing training and professional development opportunities are available.

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