Dining Host

3 days ago

Singapore beBeeHospitality Full time $2,300 - $2,800
Job Overview

We are seeking a talented and dynamic individual to join our team as a Service Crew. In this role, you will be the first point of contact for guests, creating a welcoming atmosphere.

  • You will greet and seat guests, manage reservations, and ensure the dining area is clean and organized.

This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. As a Service Crew member, you will be responsible for providing exceptional customer service, ensuring a positive experience for all guests.

Responsibilities:

  1. Host Area Management: Maintain a clean and well-organized host area, including dusting and cleaning designated areas.
  2. Stock Management: Regularly check inventory levels to ensure we have enough supplies for guests.
  3. Guest Assistance: Provide concise information about the restaurant and assist with guest inquiries.
  4. Customer Complaint Resolution: Resolve guest complaints amicably and escalate concerns to supervisors.
  5. Reservations Management: Manage the reservation system and provide daily reports to schedule planning.
  6. Multitasking: Effectively manage multiple tasks in a fast-paced environment.
  7. Communication: Communicate special events or dietary restrictions to supervisors, ensuring aligned operations.
  8. Guest Interaction: Greet guests upon arrival, direct them to tables, and ensure satisfaction.
  9. Calm Under Pressure: Stay composed and manage tasks efficiently during busy times.
  10. Team Collaboration: Establish strong relationships with colleagues and guests, contributing to a safe and smooth-running environment.

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