Food and Beverage Operations Manager

1 week ago


Singapore DOMESTIC MAID SPECIALIST Full time
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at DOMESTIC MAID SPECIALIST. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service, managing food and beverage operations, and leading a team of staff to achieve our high standards.

Key Responsibilities

• Participate in the recruitment, selection, and training of staff to ensure they have the skills and knowledge to deliver exceptional customer service.
• Supervise and schedule food and beverage staff to ensure efficient service delivery and high-quality food preparation.
• Ensure customer satisfaction by resolving complaints and addressing any issues promptly and professionally.
• Maintain inventory control costs by ordering and managing stock levels effectively.
• Oversee food service operations, including expediting food orders to ensure timely delivery to customers.
• Develop and maintain excellent sales and customer service skills to drive revenue growth and customer loyalty.
• Lead by example, demonstrating strong leadership skills, including training, motivation, and conflict resolution.
• Maintain knowledge of relevant legislation and regulations, including FOODSAFE and Serving It Right certifications.

Requirements

• Excellent customer service and communication skills.
• Proven leadership and management skills, including staff training and development.
• Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
• Strong organizational and time management skills, including inventory control and scheduling.
• Knowledge of the hospitality industry, including food safety and service standards.
• Ability to work independently and as part of a team to achieve business objectives.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.

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