Senior Psychosocial Coordinator

3 days ago

Singapore beBeeSocial Full time $30,000 - $50,000
Social Work Associate Role

This position is responsible for providing psychosocial support and coordination of casework, group work, and psychosocial programs in the field of Social Work.

  • Key Responsibilities:
    • Manage admission and discharge processes for seniors, including pre-admission work such as handling new referrals, liaising with external agencies, and coordinating with internal teams to ensure a smooth transition into and out of the nursing home.
    • Conduct financial assessments and means testing to determine eligibility for financial assistance schemes (e.g., subsidies or other funding sources).
    • Provide financial counselling to seniors and their families, explaining funding options and addressing concerns about care affordability.
    • Assist in setting up and maintaining administrative matters related to patient needs, from onboarding to discharge.
    • Liaise with healthcare teams, families, and external agencies to coordinate applications and ensure timely approvals.
  • Case Management Support for Seniors and Their Families:
    • Assist in case intake and assessments, gathering relevant information on seniors' BioPsychoSocial functioning, including mental well-being and financial status.
    • Provide case management support by monitoring care plans, tracking progress, and following up on interventions to ensure continuity of care.
    • Work closely with team members in developing Individual Care Plans (ICPs) to meet seniors' specific needs.
    • Collaborate with healthcare professionals and external agencies (e.g., hospitals, family service centers) to ensure holistic support for seniors.
    • Resolve client feedback and concerns, ensuring that client concerns are addressed in a timely and appropriate manner.
    • Communicate effectively with clients, families, and business partners regarding policies, procedures, and available services.
  • Support the Formation and Implementation of Psychosocial Programs:
    • Plan, coordinate, and execute psychosocial programs that enhance seniors' and caregivers' well-being.
    • Engage seniors in programs that promote psychosocial wellness and community integration.
    • Collect and analyze feedback from seniors and families to evaluate program effectiveness and recommend improvements.
  • Administrative Support for the Social Work Team:
    • Maintain accurate documentation of case notes, financial assessments, and intervention records in compliance with organizational policies.
    • Prepare reports, referrals, and funding applications for review by MSWs and management.
    • Handle administrative tasks such as scheduling appointments, coordinating meetings, and managing databases for case tracking.
    • Support the team in liaisoning with external agencies for grants, donations, or sponsorship opportunities that benefit residents.
    • Ensure adherence to quality standards through regular internal audits.
    • Assist with logistics and operational support when required.
    Requirements:
    • Minimum Diploma in Healthcare or related Social Work fields.
    • Experience in the nursing home and social services sector is beneficial but not required - candidates with relevant skills and passion are welcome to apply.
    • Good time management skills, well-organized, and efficient.
    • Takes initiative and able to work well independently and as a team player.

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