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Air Gateway Operations Manager

2 months ago

Singapore APEX LOGISTICS INTERNATIONAL (S) PTE. LTD. Full time
Job Title: Air Gateway Executive

APEX LOGISTICS INTERNATIONAL (S) PTE. LTD. is seeking a highly skilled Air Gateway Executive to join our team.

Roles & Responsibilities:
  • Coordinate with airlines to book cargo shipments and ensure timely delivery.
  • Analyze data to identify trends and opportunities for improvement, providing insights to stakeholders to inform business decisions.
  • Monitor shipment status and communicate with customers to ensure timely updates and effective issue resolution.
  • Develop and maintain detailed schedules and tracking systems to ensure accuracy and efficiency.
  • Support internal support groups as needed and maintain high levels of detail and focus in all job responsibilities.
  • Responsible for maintaining accurate tracking status and schedules for all jobs, ensuring timely completion and customer satisfaction.
  • Maintain and improve internal and external KPIs and SOPs to meet customer requirements and drive business growth.
  • Perform other ad-hoc functions as mandated by Management.
Requirements:
  • Minimum 3-4 years of experience in logistics, preferably in air freight.
  • Proven experience in negotiating freight rates with carriers and ability to work in a fast-paced, deadline-driven environment.
  • Advanced Excel skills, including data analysis and visualization.
  • Knowledge of import/export regulations and documents.
  • Ability to multitask, prioritize, and manage time effectively.
  • Understanding of profitability and loss, and ability to drive growth.
  • Excellent verbal and written communication skills.
  • Ability to coordinate with overseas and local branches for operation and rate issues.
  • Proficiency in Microsoft Office, including PowerPoint and Excel.

Tell us about your skills:

  • Ability to multitask
  • Management skills
  • Microsoft PowerPoint
  • Microsoft Office
  • Microsoft Excel
  • Advanced Excel
  • Freight forwarding
  • Procurement
  • Air freight
  • Freight
  • Customer service
  • Data analytics