Senior Middleware Specialist

4 weeks ago


Singapore IHiS Full time

Job Summary

We are seeking a highly skilled Senior Middleware Specialist to join our team at IHiS. In this role, you will be responsible for planning, managing, and delivering Service Management initiatives. You will provide day-to-day operation support, including system maintenance, production incidents, and other activities such as project go-live or disaster recovery exercises.

Key Responsibilities

  • Identify potential weaknesses, threats, and vulnerabilities to the middleware system in collaboration with multiple stakeholders.
  • Provide day-to-day operation support, including system maintenance, production incidents, and other activities such as project go-live or disaster recovery exercises.
  • Manage issues with data quality, including missing, duplicate, or rejected messages, and liaise with source system vendors to rectify.
  • Develop or fine-tune operating procedures to improve operational efficiency, adherence to policies, or industry best practices.
  • Develop and maintain system documentation for all supported applications and their interfaces with infrastructure for operations purposes.
  • Understand business and application requirements, translate, and work with infrastructure teams to deliver solutions that meet budget and timeline.
  • Collaborate and coordinate with other teams for regular review, such as user access reviews or business continuity (BCP) exercises.

Requirements

  • A Bachelor Degree in Computer Science, Information Technology, or a related degree.
  • At least 5 to 8 years' experience in Service Delivery related to application operations and process management.
  • Self-motivated, driven, a good team player, and strong ability to multi-task.
  • Excellent verbal, written communication, and interpersonal skills.
  • Relevant Project Management or ITIL Service Management certifications will be an advantage.
  • Working knowledge of Liferay, WebLogic, JBOSS, and Layer 7 API Gateway is preferred.
  • Must be able to work independently, as well as in a team environment, and be a good team player.
  • Healthcare domain knowledge would be an advantage.
  • Experience in managing heterogeneous computing environments or supporting complicated health IT solutions are preferred.


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