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Sales and Customer Interaction Specialist
2 weeks ago
This role is responsible for delivering exceptional customer experiences, ensuring high levels of satisfaction and loyalty through friendly, helpful, and professional interactions.
The ideal candidate will possess excellent interpersonal and communication skills, with the ability to work independently as well as being a team player.
Key Responsibilities:- Follow up on warm leads to convert them into appointments.
- Serve customers by greeting, welcoming, and directing them appropriately.
- Answer phone calls in a professional manner and route calls as necessary.
- Advise customers on company information such as location, services, and operating hours.
- Perform sales and follow-up calls with customers.
- Manage reception duties, registration, and scheduling appointment booking.
- Perform other clerical receptionist duties.
- Minimum (GCE) Ordinary Level or equivalent.
- Able to provide excellent customer service.
- Ability to work independently as well as being a team player.
- Excellent interpersonal and communication skills are essential.
- Able to handle service & sales orientated environment.
- Strong customer relations.
- Able to work confidently and proactively in a fast-paced environment.
