Senior Sales Operations Manager cum Administrative Assistant

3 days ago


Singapore PASONA SINGAPORE PTE. LTD. Full time

Job Overview:

PASONA SINGAPORE PTE. LTD. is seeking a highly skilled and experienced Senior Sales Operations Manager cum Administrative Assistant to join our team in Central Singapore.

About the Role:

We are looking for an individual who can effectively coordinate sales operations, provide exceptional customer service, and manage administrative tasks with ease. The ideal candidate will have a strong background in sales, customer service, and administration, with excellent communication skills and the ability to work well under pressure.

Key Responsibilities:

  • Manage sales orders, process purchase orders, and coordinate with vendors to ensure timely delivery of goods.
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a professional and timely manner.
  • Administer orders backlog, co-ordinate with Sales if there is any delivery &/or production hiccups.
  • Liaise with various internal & external parties to ensure smooth production and shipping of goods.
  • Process delivery or shipping documents, co-ordinate with Singapore &/or Philippines warehouse, forwarders and Transporters to ensure smooth delivery to customers.
  • Liaise with Japan HQ and the General Manager to handle IT-related maintenance and repairs, including printer setup, laptop configuration, and phone line connections and others.

Requirements:

  • Able to communicate in Japanese for liaising and reporting to Japan HQ and stakeholders.
  • Able to communicate in Mandarin with factories in China, Hong Kong, and Taiwan.
  • Minimum 10 years hands-on working experience in Customer Service, Administration.
  • Tech-savy.

Benefits:

The successful candidate will enjoy a competitive salary of SGD 4,500 - SGD 6,000 per month, depending on experience, plus benefits and opportunities for growth and development within the company.



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