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Operations Manager
2 weeks ago
At Nanyang Technological University, we are committed to delivering high-quality continuing education and training (CET) programmes that cater to the diverse needs of working professionals.
The role of Assistant Manager, Operations is crucial in ensuring the smooth execution of our CET programmes. As a key member of our team, you will be responsible for providing quality backend support through detailed planning, logistics, and coordination.
Key Responsibilities:
- Course administration: Monitor and process course applications from our Training Management System, ensuring a seamless registration process.
- Logistical support: Arrange necessary documentation for trainer commissioning, plan and recommend manpower for on-site operations, and liaise with internal stakeholders for programme planning and execution.
- Team supervision: Supervise, monitor, and ensure completion of post-training administration activities by team members, including updating course databases, preparing evaluation reports, and issuing e-certificates.
- Ad hoc projects: Assist the Deputy Director in system and process improvements, ensuring compliance with data protection policies and funding guidelines.
Required Skills and Qualifications:
- Recognized degree in Business Administration, Operations Management, or related field.
- Minimum 6 years of experience in administration and training support operations.
- Well-versed in Microsoft Office Applications.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
This is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to the success of our CET programmes.
