Onsite Service Specialist
17 hours ago
We are seeking a skilled onsite technician to join our team at PRISM+. As a onsite technician, you will be responsible for installing, repairing, and troubleshooting our products to ensure optimal performance and functionality.
Key Responsibilities:
- Provide technical support and assistance to customers in resolving hardware and software issues.
- Diagnose and troubleshoot technical issues, including mechanical, electrical, and software-related problems.
- Repair or replace faulty components at customer sites.
- Maintain detailed records of service, repairs, and equipment inventory.
- Follow safety protocols and guidelines to ensure a safe working environment.
- Provide excellent customer service by addressing client inquiries and resolving issues promptly.
- Collaborate with team members and contractors to complete projects and assignments.
Requirements:
- Minimum O-Level or equivalent qualification. Relevant certifications or vocational training are a plus.
- Minimum 2 years' experience as a Refrigerator/Ceiling Fans/Television/Monitor onsite technician or similar role.
- Familiarity with electrical and Android systems, as well as troubleshooting techniques.
- Ability to read and interpret technical manuals and diagrams.
- Excellent problem-solving and analytical skills.
- Detail-oriented with a strong commitment to quality and safety.
- Excellent communication and customer service skills.
- Ability to work independently and under pressure.
- Valid Class 3/3A driver's license or equivalent SG driving license.
Benefits:
- Annual Increment
- Performance Bonus
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