Cell Operations Manager
1 month ago
About the Role
We are seeking a highly skilled and experienced Cell Operations Manager to join our Shared Services team at Pratt & Whitney, an RTX business. As a key member of our operations team, you will be responsible for managing a team of professionals in charge of centralized Plasma Spray, Brazing, and Laser processes.
Key Responsibilities
- Manage and optimize the operational performance of the Shared Services team, ensuring achievement of targets such as eTAT, OTD, HPP, productivity, utilization, and overtime reduction.
- Implement and drive Smart Factory transformation and enhancement initiatives within the cell.
- Allocate resources, including overtime management and indirect/direct charge, to maximize productivity and efficiency.
- Monitor and report production outputs and sales targets, providing effective communication across the cells and leadership development to shop floor employees.
- Review staffing and training needs, including performance, salary, and career appraisal, as well as hiring, retaining, and developing new talent.
- Interface with other departments, such as Engineering, Quality, Finance, Customer Service, HR, and Materials, to achieve cell goals and company objectives.
- Standardize operational metrics, reporting, and performance monitoring.
- Participate in audits and inspections as required.
- Lead productivity and CORE projects to reduce costs, improve quality, and cycle time.
- Support and participate in EH&S programs and activities within the company.
Requirements
- Bachelor's degree in engineering or equivalent.
- Minimum 3 years' experience in production, operations, or manufacturing with supervisory role.
Preferred Qualifications
- Senior/Lead Technician with leadership experience or Engineer with interest in operations supervisory role.
- Proven ability to manage and motivate teams on 3 shifts to achieve business goals.
- Demonstrated problem-solving and leadership skills.
- Ability to communicate at all levels of the organization.
- Process and detail-oriented, including strong interpersonal and prioritization skills.
- Lean manufacturing or repair experience with a continuous improvement mindset.
- Experience working with SAP systems is a plus.
- Relevant experience in Aerospace, manufacturing, or MRO is a plus.
What We Offer
- Career and skills development opportunities.
- Employee scholarship program for further education.
- Comprehensive health, medical, and dental benefits.
- On-the-job training and in-house/external certifications.
- Competitive remuneration package.
- Allowance and overtime benefits where applicable.
- Company transport provided.
- Diversity, Equity & Inclusion fuels opportunity for our employees, customers, and communities.
- Corporate social responsibility to lift up underserved communities, support the advancement of people, address climate change; learn about our Environmental, Social, and Governance aspirations.
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