Data Entry Specialist

1 week ago


Singapore MIRADOR BUILDING CONTRACTOR PTE LTD Full time
Job Overview:

Mirador Building Contractor PTE LTD seeks a detail-oriented and organized professional to manage customer data within our Customer Relationship Management (CRM) system, specifically Dynamics 365.

Main Responsibilities:
  1. Achieve accurate and complete data entry into the CRM system (Dynamics 365).
    This includes maintaining contact information, interaction history, and sales opportunities.
  2. Regularly update customer records to ensure data accuracy and consistency.
  3. Perform routine data quality checks to identify discrepancies or errors.
  4. Assist in migrating customer data into the CRM system and organize it properly.
  5. Generate regular CRM reports to track key customer information and sales activities.
  6. Support CRM-related data analysis by providing clean, actionable data to other departments.
  7. Communicate with cross-functional teams to ensure data accuracy and provide support for CRM-related inquiries.
  8. Maintain the CRM system, ensuring it is configured to meet business needs.
  9. Help troubleshoot minor CRM system issues and escalate complex problems to the IT team.
  10. Suggest improvements to data entry processes and CRM workflows to enhance efficiency and accuracy.
Requirements:
  • Proven experience working with CRM systems, particularly Dynamics 365.
  • Previous experience in data entry, data management, or administrative roles.
  • Basic understanding of sales and customer relationship management practices.
  • Strong attention to detail and ability to ensure data accuracy.
  • Excellent organizational skills and ability to manage multiple tasks efficiently.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • Strong communication skills and ability to work cross-functionally with different teams.
  • Knowledge of data privacy standards and best practices for handling sensitive customer information.

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