Academic Support Manager

7 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

Role Description

The Higher Education Administrator will provide administrative support to our graduate programmes, ensuring the smooth delivery of lessons and maintaining accurate records of student information. The successful candidate will work closely with Programme Directors to facilitate curriculum review, introduction or removal of courses, and timetabling for each trimester/segment of the Programme.

The ideal candidate will have a strong background in administration or education programme management, with excellent communication and problem-solving skills. They will be able to work independently and as part of a team, prioritizing tasks and meeting deadlines in a fast-paced environment.

Responsibilities

  • Work closely with Programme Directors on periodic curriculum review, introduction or removal of courses, and timetabling for each trimester/segment of the Programme.
  • Maintain accurate and up-to-date records of student information, including personal particulars, tuition fee payments, and notifications of absences from classes.

Requirements

  • Minimum Bachelor's Degree in Business or related areas
  • At least 3 years of relevant work experience in administration or education programme management.
  • Strong ability to acquire and apply knowledge of the University's academic policies and regulations, as well as academic programmes offerings and structures
  • Excellent interpersonal, and communication skills, both oral and written
  • Problem-solving and collaborative skills


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