Hospitality Service Specialist
23 hours ago
At APPLAUSE TYRWHITT PTE. LTD., we are seeking an experienced Hospitality Service Specialist to join our dynamic team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and ensuring seamless service in a fast-paced environment.
About the Role
The successful candidate will provide top-notch service to our guests, taking orders, making recommendations, and ensuring timely delivery of food and beverages. They will also be responsible for maintaining a clean and organized dining area, including tables, chairs, and condiments.
Key Responsibilities
• Guest Service: Greet and welcome guests with a smile, take orders, and make menu recommendations to enhance their dining experience.
• Order Management: Enter orders accurately into our system, relay them to the kitchen and bar staff, and monitor food and beverage delivery to ensure quality and timeliness.
• Dining Room Maintenance: Set up and maintain a clean and organized dining area, paying attention to details such as table settings, chair arrangement, and condiment stations.
• Knowledge of Menu: Stay informed about menu items, specials, and promotions to effectively assist guests and answer questions.
• Team Collaboration: Work closely with kitchen and bar staff to ensure smooth operations and guest satisfaction.
• Health & Safety Compliance: Adhere to food safety and sanitation standards, ensuring a safe environment for both guests and staff.
• Problem Solving: Address guest concerns or complaints promptly and professionally, escalating issues as needed.
Qualifications
We are looking for candidates with previous experience in hospitality service, excellent communication and interpersonal skills, and the ability to work well under pressure. A good attitude, positive energy, and a passion for delivering exceptional customer experiences are essential for this role.
Estimated Salary: $45,000 - $55,000 per annum
This is a fantastic opportunity for motivated individuals to grow their careers in a dynamic and supportive environment. If you have a passion for hospitality and delivering exceptional service, please apply now.
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