Technical Business Analyst for Healthcare Systems
4 days ago
As a Technical Business Analyst for Healthcare Systems, you will play a crucial role in providing overall support to our Hospital Information System (HIS) and its integration with other clinical & business systems. Your key responsibility will be to provide in-depth technical skills to analyse, evaluate, propose and implement total solutions to achieve business objectives.
Main Responsibilities
- Collaborate with business users to gather, define and analyse requirements, recommending and/or designing technical solutions for business needs.
- Work closely with vendors to test and validate their delivery, supporting business users in User Acceptance Testing.
- Manage end-to-end project implementation together with internal and external teams, including Business Users, IT-PM, Infrastructure, Infor Security, and Vendors.
- Provide 24x7 production support and troubleshooting with internal and external users and vendors when required.
- Undertake ad-hoc assignments and responsibilities as assigned from time to time.
Requirements
- Degree in Computer Science, Software Engineering, Management Information Systems or equivalent.
- At least 4 years of hands-on working experience in a system/application analyst or similar role, preferably in the healthcare industry.
- A self-starter who is assertive, independent, and can work on multiple concurrent projects.
- Able to handle multiple simultaneous tasks and prioritise multiple requests.
- A service-oriented team player with keen attention to detail and excellent communication skills.
- Successful track record in project management, user and vendor management.
- Strong understanding of EMR applications and workflows will be an added advantage.
- Good problem-solving skills and ability to make informed decisions.
- Self-driven individual able to work independently and as part of a team.
- Hands-on experience with Structured Query Language (SQL) would be advantageous.
- Proficiency in data analytics would be preferred.
- Experience in Azure, Power BI, Tableau, Python, R and AI/ML, would be an added advantage.
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