Customer Experience Strategist

6 days ago

Singapore beBeeCustomer Full time
Unlock Customer Experience Potential

We're on a mission to shatter CX limits and empower organizations to turn every team into a customer-facing team. Our integrated platform for Customer Experience combines Contact Center, Unified Communications, and CPaaS APIs to deliver seamless communication.

The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence, and facilitate team collaboration. As an organization, we're looking for professionals who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Key Responsibilities:

  • Design and implement AI-driven solutions to enhance customer experiences
  • Collaborate with cross-functional teams to develop and launch new products and services
  • Stay up-to-date with industry trends and emerging technologies to inform strategic decision-making

What We Offer:

  • A dynamic and innovative work environment that fosters growth and development
  • A comprehensive benefits package that supports your physical, emotional, and financial well-being
  • Ongoing training and professional development opportunities to stay ahead of the curve

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