Chief Experience Officer, Mandai Wildlife Group
2 weeks ago
About Us
Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks which connect visitors to the fascinating world of wildlife.
The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces, and an eco-friendly resort.
Job Overview
The Senior Manager of Indoor Attractions Analytics is responsible for overseeing the analytics and insights related to indoor attractions. This role drives data-driven decision-making, optimizes profitability, and improves the guest experience within indoor attractions.
Main Responsibilities:
- Conceptualise and develop events and programming, aligning to Mandai's brand values and meeting commercial targets.
- Develop an effective events and programming strategy based on the current local event competitive landscape, targeting the tourist segment.
- Identify, develop, and establish strategic partnerships with Intellectual Properties (IP), event partners, and brands that align with Mandai's brand values to enhance content and increase the overall value proposition of offerings.
- Plan, coordinate, and supervise the end-to-end execution of various events and programming to increase attendance and improve guest experience.
- Manage and monitor event P&L/budgets for assigned events and campaigns.
- Work closely and collaboratively with internal stakeholders on the execution of events and programming.
- Manage and guide external partners in the conceptualisation, planning, and execution of events and programming.
Requirements
- Degree in Business, Project Management, Marketing, Mass Communications, or equivalent.
- At least 8 years of relevant experience in experiential productions, events management, or related fields, with experience in B2B events such as conferences, trade shows, etc.
- Proven experience in brand building, consumer marketing, managing and executing large-scale lifestyle tourism events in the areas of arts, food, fitness, music, or entertainment, project planning management, and budget management.
- Excellent stakeholder management skills with a collaborative mindset.
- Good organisational and time management skills with the ability to multi-task, prioritise, and meet timelines.
- Positive attitude, resourceful, with a trail-blazer mentality and can-do spirit.
- Able to work at nights or weekends if required for events and programming setup and execution.
- Class 3 or 3A driving license holder preferred.
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