Customer Service Representative
6 days ago
Job Title: Customer Service Representative - Retail Sector
About Us:
RS Recruitment Agency LLP is a leading recruitment agency dedicated to providing top talent to our clients.
Job Summary:
We are seeking an experienced Customer Service Representative to join our team in the retail sector. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring high levels of customer satisfaction, and meeting sales targets.
Key Responsibilities:
- Sales Performance: Meet or exceed monthly sales targets by consistently providing excellent customer service, up-selling, and cross-selling products.
- Customer Engagement: Develop strong relationships with customers, understand their needs, and provide personalized recommendations to drive sales growth.
- Product Knowledge: Stay up-to-date with product knowledge, including features, benefits, and promotions, to effectively communicate with customers.
- Inventory Management: Assist in maintaining accurate inventory levels, receiving shipments, and processing returns and exchanges.
- Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and provide support when needed.
Requirements:
- Education: Secondary level or equivalent.
- Language Skills: Fluent in English and computer literate.
- Interpersonal Skills: Excellent interpersonal skills, with the ability to interact effectively with customers, colleagues, and management.
Compensation Package:
We offer a competitive salary package, including:
- A base salary of SGD 30,000 per annum.
- Overtime pay at 1.5 times the hourly rate.
Working Hours:
This role requires working hours of 8 hours a day, 5 days a week.
Benefits:
We offer a comprehensive benefits package, including:
- Medical insurance.
- Dental insurance.
- Annual leave entitlement.
- Sick leave entitlement.
How to Apply:
If you are a motivated and customer-focused individual looking to join a dynamic team, please submit your resume and a cover letter to apply for this exciting opportunity.
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