Senior Experience Designer

1 month ago


Singapore OCBC Full time
The Opportunity

We are seeking a seasoned Senior Experience Designer to join our OCBC Experience Design team. As a key member of our team, you will be responsible for driving and shaping digital solutions and experiences for our customers.

You will be a pioneer in creating high-fidelity prototypes for customer testing, leading and collaborating with various teams across every stage of product development. Your craft is matched only by your ability to influence and persuasively communicate your design intent and strategy.

Key Responsibilities
  • Build relationships and collaborate with product management, tech development, and external agency teams to solve large problems and prioritise workflows for teams to be able to ship value incrementally.
  • Bring to life and present design solutions or vision to stakeholders and key executives.
  • Own the entire product development process, responsible for design quality from concept to development to User Acceptance Testing phase.
  • Inspire teammates, mentor, and evangelise interaction best practices and design/system thinking throughout the organization.
  • Facilitate discussions to understand goals, business/industry requirements, and technical constraints.
  • Plan, conduct, or observe customer interviews and synthesis sessions to ensure design solutions are grounded in customer insight and behaviour.
Requirements
  • At least 8 years of experience designing sophisticated and elegant consumer digital solutions.
  • Excellent interpersonal and communications skills, with the ability to collaborate with design, product, and engineering teams.
  • Honed design intuition and empathy to customers, with a solid track record of shipping digital or mobile applications that balance customer insights and business needs with measurable results.
  • Strong grasp of design and systems thinking, with the ability to methodically break down problems and understand constraints before approaching solutions.
  • Experience working with and contributing to a component-based design system and documenting front-end requirements.
  • Ability to work autonomously, be self-driven, and multitask across projects in different stages.
  • Constant awareness of design trends, best practices, innovation ideas, and consumer behaviour in relevant industries.


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