
Insurance Solutions Expert
4 days ago
Job Types :
Office based role with full time employment benefits including salary, CPF, and performance bonuses.
We offer employee welfare, health insurance, and corporate medical benefits. Key Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and online platforms.
Understand customer needs and provide appropriate insurance product comparisons and quotes.
Assist customers through the end-to-end purchase process from quotation to policy issuance.
Follow up with customers to ensure completion of applications and address any concerns.
Liaise with insurers and internal teams to clarify product details, underwriting requirements, or application status.
Maintain accurate records of customer interactions and ensure timely follow-ups.
Provide post-sale support such as policy document clarification or endorsement requests.
Deliver excellent customer service and build long-term relationships.
Ability to communicate and cooperate with internal and external stakeholders to enhance overall service efficiency and customer satisfaction. Requirements/ Qualifications:
CMFAS Certification in Life and Health Insurance.
CMFAS Certificate in General Insurance.
1 year and above of sales experience in insurance industry.
Minimum 21 years old. Soft Skills:
Customer oriented with sharp mind and superior communication skills.
Hungry and high sense of urgency.
Ability to perform in fast-paced startup environment.
Passionate about Financial Wellness, FinTech and InsurTech.
Bilingual is a bonus.
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