Finance Specialist

1 day ago


Singapore FEDERAL EXPRESS (SINGAPORE) PTE LTD Full time
Job Overview
As a Finance Specialist with Federal Express (Singapore) Pte Ltd, you will play a vital role in improving the accounts receivable performance of our APAC customers. Located in Singapore, this position requires strong communication and problem-solving skills to engage with internal and external stakeholders, ensuring seamless payment processes.

About the Role
This finance specialist position involves:• Collections and improvement of AR performance for APAC customers;
• Engaging with sales, operations, dispute research teams, and customer logistics management to resolve payment issues;
• Conducting follow-up calls with customers for timely payments;
• Assisting customers with billing-related issues;
• Performing administrative tasks related to credit and collections.

Requirements
To succeed in this role, you must have:
• A diploma or degree;
• Proficiency in English;
• Proficiency in Japanese/Thai/Korean language (dependent on market coverage);
• Strong team player with excellent customer service skills and results-driven approach;
• Good planning, organizational, problem-solving, and communication skills;

What You'll Bring
You will possess skills in customer service, investment strategies, wealth management services, dispute resolution, tax, investments, problem-solving, securities, financial markets, sales operations, communication skills, teamwork, real estate, cash flow, and financial services. Your proficiency in Japanese is required for covering Japan/Korea/Thai market.

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