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Merchandise Operations Specialist

1 week ago

Singapore Williams Sonoma Full time
Job Overview

At Williams-Sonoma, Inc., we are seeking a detail-oriented Merchandise Operations Associate to join our dynamic team. This role is integral to our operations, ensuring that products are accurately entered into our inventory management system and are readily available for sale across various channels.

Key Responsibilities:
- SKU set-up and maintenance in the inventory management system
- Verification of SKU data accuracy in various operating systems
- Creation/Maintenance of Item Master foundation information (Merchandise Hierarchy, Attributes, Differentiators)
- Ensure all product information is accurate, including description, specifications, pricing, and categorization
- Support and coordinate Merchants, Inventory Management, DC, and Call Center requests
- Coordinate/Change/Confirm Shipping methods by working with Merchants and the DC
- Maintain the Embroidery Thread Master/Seasonal Embroidery Program and load monogramming/personalization information on SKUs

Requirements:
- 2-3 years relevant experience
- Excellent communication and collaborative skills
- Strong focus on accuracy and detail to ensure data integrity
- Strong problem-solving skills with the ability to troubleshoot and resolve issues efficiently
- Demonstrate time management, prioritization, and multi-tasking skills
- Ability to track items and work in multiple systems simultaneously
- Ability to develop and maintain working relationships with cross-functional teams
- Proficiency with MS Outlook, Word, and Excel
- Must be flexible & able to work in a fast-paced, dynamic environment

About Us:
Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States and Canada.