Senior Network Administrator

3 weeks ago


Singapore Sea Full time
Job Description for Senior Network Engineer

About the Role:

As a Senior Network Engineer at Sea, you will be responsible for providing critical monitoring and troubleshooting support for all networks, systems, and services.

Key Responsibilities:

  • Perform Tier 1 management by monitoring and supporting Sea Network Infrastructure and other services, responding to graph/log anomalies, system alerts via email/SMS/phone calls etc.
  • Identify network related issues quickly according to SOPs and best practices, escalate to the corresponding team to fix the issue when necessary.
  • Perform basic Linux commands to run diagnostic instructions and analyze the output for first-level troubleshooting.
  • Use basic Cisco/Huawei/Arista switches/routers command to understand the configuration and whole network topology.
  • Follow up proactively with internal or external parties on progression, and prepare official incident reports.
  • Review the incidents and provide service improvement plans to the Network Engineering team.
  • Work in shifts (24*7)
  • Minimum Diploma in Engineering or equivalent.
  • Basic knowledge of Ethernet network, IT service management, and Linux/Windows systems.
  • Understanding of basic network knowledge such as ARP, VLAN, ACL, BGP, OSPF, MPLS-VPN,IPv6.
  • Understanding of basic network monitoring systems such as Zabbix, Cacti, Grafana etc.
  • Understanding of basic DDoS patterns such as DNS/NTP Amplifier, UDP Flood, TCP SYN Flooding etc.
  • Understanding of the basic Python/Bash scripts and Ansible playbook is preferred.
  • Proficient in technical report writing and documentation.
  • Possess strong interpersonal skills and able to interact with stakeholders of all levels professionally.
  • Relevant technical certification is preferred: CCNA/CCNP, HCIA/HCIP or equivalent.
  • Proficient in Mandarin is a plus due to regional coverage.
  • Candidates with no experience are welcome to apply.

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