Fulfillment Operations Specialist
4 days ago
The Order Fulfillment Coordinator is responsible for ensuring timely and accurate order processing, from receipt of customer orders to delivery.
- Review customer orders for accuracy and completeness, and communicate any discrepancies with the sales team or customer.
- Enter orders into the system, ensuring all necessary details are captured, and monitor order status for timely fulfillment.
- Coordinate with the sales team, logistics providers, and other departments to ensure smooth order processing and delivery.
- Maintain accurate records of all orders, communication, and customer interactions within the system and Microsoft SharePoint.
Reporting and Documentation:
As an Order Fulfillment Coordinator, you will also be responsible for generating regular reports on order status, backorders, or any fulfillment issues, and assisting in preparing reports for management review. Additionally, you will ensure that all paperwork is properly completed and filed for future reference and compliance.
- Generate reports on order status, backorders, or any fulfillment issues.
- Assist in preparing reports for management review.
- Maintain accurate records of all orders, communication, and customer interactions.
Requirements:
To be successful in this role, you will need prior experience in operations support, order processing, or project coordination, and proficiency in Microsoft Office. A sense of urgency and attention to detail are essential qualities for this position.
- Prior experience in operations support, order processing, or project coordination.
- Proficient in Microsoft Office.
- Sense of urgency.
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