
Application Systems Manager
5 days ago
The primary objective of this role is to manage and maintain applications with minimal downtime, ensuring business continuity. This involves collaborating closely with stakeholders to prioritize enhancements and upgrades.
Key responsibilities include managing change requests, vendor performance, and Service Level Agreements (SLAs). Strong relationships must be fostered with internal and external partners to facilitate transparency and collaboration.
Regular feedback from users and stakeholders will inform continuous improvement initiatives for applications and services.
The ideal candidate will have a strong understanding of IT service management processes and best practices, including ITIL. They should possess excellent analytical and problem-solving skills, as well as the ability to manage multiple tasks effectively.
Bachelor's degree in Information Technology or a related field is essential, along with 7 years' experience in IT applications support roles, preferably with 5 years' experience in ERP systems.
Experience in business requirements gathering and vendor management is critical. The successful candidate will also need to demonstrate strong analytical and creative problem-solving skills.
Organisational and detail-oriented individuals with the ability to manage multiple tasks are highly desirable. A strong understanding of ITIL process and best practices is also required.
The organisation offers a dynamic and supportive work environment, providing opportunities for professional growth and development. Interested applicants can forward their resumes to the specified contact person.
Requirements Gathering Cyber Security ERP Value Engineering Investments Translating Application Development Transparency Information Technology Service Level SQL Vendor Management ITIL Applications Support CAD Business Requirements
Cyber Security , ERP , Value Engineering , Investments , Translating , Application Development , Transparency , Information Technology , Service Level , SQL , Vendor Management , ITIL , Applications Support , CAD , Business Requirements-
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