Insurance Claims Processor

4 days ago


Singapore beBeeClaim Full time $50,000 - $75,000
Claims Associate

We are seeking a skilled professional to fill the role of Claims Associate.

Job Description:

The successful candidate will be responsible for processing claim applications and responding to emails in a timely manner.

They will also verify disbursements, handle exceptions with refunds, attend to escalated enquiries on claims, and provide support.

Key Responsibilities:
  • Process claim applications and respond to emails within agreed timeframes.
  • Verify disbursements and resolve exceptions with refunds promptly.
  • Provide support to clients and address their queries efficiently.
  • Collate data, information, and statistics for regular reporting purposes.
  • Offer administrative support as required.
Requirements:
  • Relevant diploma or 2+ years of experience in operations functions.
  • Proficient in computer use, including Microsoft Word and Excel.
  • Excellent communication skills in English and an additional language (Malay, Mandarin, or Tamil).
  • Customer service-oriented with prior experience in customer-facing roles.
  • Fresh degree graduates welcome to apply.
Preferred Skills:
  • Strong interpersonal and communication skills (oral and written).
  • A high level of work ethics, including confidentiality of client information.
  • Detailed and meticulous approach to tasks.
  • Ability to work under pressure to meet deadlines.

Work Location: Ang Mo Kio

Skills: Customer Service Oriented, Microsoft Excel, Interpersonal Skills, Administration, Courteous, Communication Skills, Team Lead, Administrative Support, Statistics, Team Player, Microsoft Word, Customer Service



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