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2 months ago
At Talentvis Singapore Pte. Ltd., we are seeking a highly skilled IT Infrastructure Engineer to join our team. As an IT Infrastructure Engineer, you will be responsible for identifying and resolving technical issues related to our IT infrastructure, ensuring high availability and performance of our systems.
Key Responsibilities:- Perform root cause analysis of IT and upper-level control software issues in collaboration with other teams.
- Review system and application logs to trace issues and gather information for analysis.
- Develop and maintain customer-specific validation test processes and reports for the change control log.
- Continuously monitor IT infrastructure, application, and material handling application environment.
- Triage all events reported and maintain incident reports.
- Plan and deliver preventive maintenance tasks & assigned change tasks (back-ups, patch execution, etc.).
- Serve as the primary point of contact for customers, demonstrating strong communication skills and taking ownership.
- Analyze problems by asking the right questions, listening to the customer, and translating findings into technical solutions.
- Troubleshoot problems systematically, whether top-down or bottom-up.
- Advise customers on actions to minimize equipment downtime, thinking in terms of cause-effect.
- Take proactive measures based on own insight, lifecycle plans, or preventive maintenance plans.
- Ensure 24/7 high availability of IT services through proactive monitoring and intervention, including OS and application-level cluster management.
- Oversee preventive and corrective maintenance for system applications and middleware, including Oracle Databases, WebLogic, Oracle Grid, and Java-based communication interfaces.
- Analyze and interpret system log files to troubleshoot issues within both middleware (Oracle) and application logs.
- Hands-on experience in IT support, with expertise in Windows Server technology services and Linux system administration.
- Proficient in Oracle Databases, SQL, and PL/SQL.
- Strong experience with middleware technologies (Oracle, WebLogic) and application management.
- Hands-on experience with server hardware and operating systems, including VMware virtualization, Linux, and MS Windows.
- Experience with network hardware and configuration for firewalls, switches, and routing.
- Hands-on experience with IT security-related software such as Trend Micro, McAfee, SIEM, vulnerability scanning, and system hardening.
Interested applicants may send their resume to the Talentvis Singapore Pte. Ltd. team.
