
Head of Client Engagement Journey Management
2 days ago
Head of Client Engagement Journey Management
Job DescriptionWe are seeking an experienced professional to lead our client engagement journey management efforts. This role will be responsible for driving the strategy and execution of client-centric initiatives across digital channels, with a focus on delivering exceptional customer experiences.
Required Skills and Qualifications- 12+ years of experience in banking and client engagement.
- Experience in digital marketing or cross-sell, deepening, and traffic-driving initiatives.
- Strong leadership with experience managing large teams in complex environments.
- Strategic thinker with strong analytical and innovative abilities.
- Excellent communication and interpersonal skills.
We offer a competitive salary and benefits package, including flexible working options and leave provisions, as well as ongoing learning and development opportunities.
About UsWe are an international bank with a long history of making a difference for clients and communities. We value diversity, inclusion, and a purpose-driven approach.
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