
Luxury Hotel Housekeeping Lead
6 days ago
Job Summary:
We are seeking a highly skilled and experienced Housekeeping Manager to lead our housekeeping team in maintaining the highest standards of cleanliness, comfort, and hospitality for our guests.
Key Responsibilities:
- Manage daily housekeeping operations, ensuring seamless room cleaning, laundry, and maintenance services
- Supervise and train housekeeping staff to deliver exceptional service quality and adhere to hotel standards
- Plan and implement housekeeping schedules, optimize resources, and minimize waste
- Monitor guest feedback and resolve any issues promptly, fostering a positive guest experience
- Collaborate with other departments to ensure efficient communication and teamwork
- Ensure compliance with health and safety regulations, implementing necessary protocols to maintain a safe working environment
Requirements:
- Degree in Hospitality or related field, preferably with 4+ years of management experience in a similar role
- Proven track record in leading high-performing teams, driving results, and delivering excellent customer service
- Excellent communication and interpersonal skills, with ability to adapt to diverse cultural backgrounds
- Strong analytical and problem-solving skills, with ability to prioritize tasks and manage multiple projects
- Proficiency in Microsoft Office and Opera PMS systems, with willingness to learn new technologies
Benefits:
- Competitive salary and benefits package
- 5-day workweek and duty meals provided
- Colleagues' discount and preferential room rates at Accor Hotels worldwide
- Flexible benefit options, including dental, optical, vacation expenses, and children's education support
- Medical and wellness benefits, comprehensive insurance coverage, and local/overseas career development opportunities
Candidate Profile:
We seek a motivated and enthusiastic individual who shares our passion for delivering exceptional service and exceeding guest expectations. If you are a natural leader with a keen eye for detail and a commitment to excellence, we encourage you to apply for this exciting opportunity.
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