
Desktop Infrastructure Specialist
1 week ago
Job Overview:
The role of Desktop Support Specialist entails providing exceptional technical assistance to ensure seamless system performance and user satisfaction.
Key Responsibilities:
- Deliver timely and efficient on-site support for desktop, network, and system issues.
- Collaborate with product teams to resolve system enhancements and troubleshooting.
- Work in a fast-paced environment, responding to urgent issues while maintaining a high level of professionalism.
Required Skills & Qualifications:
- Diploma in IT or relevant field.
- Proven experience in desktop support, with excellent knowledge of Windows OS and basic networking principles.
- Strong analytical, problem-solving, and communication skills, with the ability to work effectively in a team environment.
- Flexibility to travel to multiple sites and adapt to rotational shift schedules.
Desirable Traits:
- Previous experience in customer-facing roles, showcasing excellent interpersonal and customer service skills.
- Willingsness to continuously update technical knowledge and skills to stay current with industry advancements.
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