Data Center Operations Specialist

1 month ago


Singapur, Singapore Equinix Full time

About the Role

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. We provide interconnections to all the key clouds and networks, enabling businesses to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value while supporting their sustainability goals.

Job Summary

As a Data Center Customer Operations IV, you will be responsible for conducting circuit maintenance, installations, and advanced testing. This role requires a strong understanding of network infrastructure and the ability to work independently with minimal supervision.

Key Responsibilities

  • Installations: Racks and stacks customer equipment, installs intra-cage fiber tray, ladder rack, customer equipment, and cabinets.
  • Queue Management: Determines work priorities from the Oracle queue and ensures adherence to all commit times.
  • Testing/Troubleshooting: Conducts carrier circuit testing.
  • Cross Connects: Installs, tests, and modifies cross-connects per SOPs and ensures proper cable management of coax, fiber, twisted pair copper, and intra-building cross-connects.
  • Documentation/Reporting: Maintains detailed written records of all work activity.
  • Projects: Supports fulfillment of projects with direction from senior staff.
  • Training: Completes all assigned training in a timely manner.
  • Customer Management: Supports customer satisfaction through timely and precise order execution.

Qualifications

  • 1+ years of experience.
  • High School Diploma.
  • BERT and SONET test equipment.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing the Equinix Disability Accommodation Request Form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.



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