Bus Operations Coordinator

1 week ago


Singapore CITITRANS BUS TRANSIT PTE. LTD. Full time
Job Title: Bus Operations Executive

CITITRANS BUS TRANSIT PTE. LTD. is seeking a highly skilled and experienced Bus Operations Executive to join our team.

Job Summary:

We are looking for a detail-oriented and customer-focused individual to coordinate with our customer service team, generate job orders for bus drivers, and liaise with repair shops and government agencies. The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

Key Responsibilities:
  • Coordinate with customer service team for transport and delivery arrangements.
  • Generate job orders for bus drivers and ensure timely completion of tasks.
  • Liaise with repair shops and government agencies to ensure vehicles are serviced and inspected regularly.
  • Handle schedule routines through our in-house system and update transport service changes for clients and management requirements.
  • Raise invoices for completed jobs and ensure accuracy of records.
  • Calculate monthly trips and overtime for bus drivers and maintain accurate records.
  • Manage complaints from customers and public inquiries regarding safety driving matters.
  • Liaise with customers to reschedule and provide assistance during breakdowns or traffic congestion.
  • Studying route plans, schedule planning, and inspecting new and regular bus drivers' performance.
Requirements:
  • GCE O level and above or with many years of operation experiences in logistics or delivery service company.
  • Minimum 2 years of relevant working experience.
  • Preferably those who have worked in warehouse, supply chain, and distribution center.
  • Some knowledge of Excel and words.
  • Ability to communicate in English and Mandarin or Malay, with English/Mandarin speaking drivers.
  • Customer service orientated, detailed person, able to work under pressure.
  • All age groups are welcome to apply.
  • Fresh graduates are welcome.
What We Offer:
  • Competitive salary range from $2500 to $3500, commensurate with relevant working experiences.
  • 5.5 days work week, Monday to Friday: 8.45am to 5.45pm, Saturday: 8.45am to 12.45noon.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, please submit your application.



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