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Automotive Service Consultant

2 months ago

Singapore PREMIER AUTOMOTIVE SERVICES PTE. LTD. Full time
Job Title: Service Advisor

At Premier Automotive Services PTE. LTD., we are seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support.

Key Responsibilities:
  • Prepare accurate estimates and provide supplementary estimates as needed.
  • Provide guidance and support to customers regarding vehicle maintenance and repair services.
  • Assess and troubleshoot basic vehicle faults and problems.
  • Gather feedback and encourage customers to leave reviews.
  • Conduct thorough Pre-Delivery Inspections to ensure vehicle quality.
  • Prepare servicing schedules and job cards.
  • Update maintenance records and apply base clearance for suppliers when required.
Requirements:
  • Minimum 2 years of experience as a Service Advisor or in a customer service role within the automotive industry.
  • Good communication and interpersonal skills.
  • Ability to adapt to a fast-paced environment and prioritize tasks effectively.
  • Proficient computer skills to manage customer information and process service orders.

What We Offer:
Competitive salary and benefits package.
Opportunities for career growth and professional development.
A dynamic and supportive work environment.