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Vehicle Damage Resolution Specialist
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The primary function of this role is to handle customer inquiries and concerns related to vehicle damage, while also investigating damages found on our vehicles, assessing the cost of repairs and following up with customers. The successful candidate will be responsible for assisting and managing accident reports and follow-ups, as well as assisting with the recovery of vehicles if required.
This role requires strong communication skills, a keen eye for detail, and the ability to remain calm in extraordinary circumstances. A willingness to enforce justice and ensure fairness within our community is essential.
In addition to these responsibilities, the ideal candidate will possess experience in enforcement, collection, or a similar field. Having a Class 3 or Class 2B driving license would be advantageous but not required.
Requirements- A strong familiarity with office productivity software and web technologies is necessary for success in this role.
- Excellent problem-solving skills and the ability to analyze situations are critical.
- Effective communication and interpersonal skills are vital for building trust with customers and colleagues.
