
Beverage Operations Manager
2 weeks ago
Job Title: Beverage Operations Manager
The successful candidate will lead our beverage operations, ensuring a seamless workflow and exceptional service.
- Responsibilities:
- Oversee daily beverage operations, guaranteeing efficient service delivery and high-quality products.
- Supervise, train, and motivate front-of-house staff to achieve business objectives.
- Effectively manage reservations, customer flow, and table turnover to maximize profitability.
- Maintain accurate stock levels for both kitchen and bar, coordinating with suppliers for timely orders.
- Ensure all health, safety, and hygiene standards are met, adhering to industry regulations.
- Customer Service & Experience:
- Represent the establishment as the face of customer interaction, greeting and engaging guests.
- Handle customer inquiries, feedback, and complaints with professionalism and diplomacy.
- Maintain a welcoming and memorable dining & drinking experience, encouraging repeat business.
- Drink Creation & Quality Control:
- Curate and prepare signature cocktails, mocktails, and seasonal drink menus to enhance customer choice.
- Experiment with new recipes to innovate and improve our beverage offerings.
- Ensure quality control and consistency in all drinks served, maintaining the highest standards.
- Train staff in basic bartending and drink presentation techniques.
- Business & Financial Management:
- Monitor daily sales, manage POS systems, and prepare reports for management analysis.
- Assist with cost control, budgeting, and pricing strategies to optimize revenue growth.
- Develop promotions and events to boost revenue and drive business growth.
Requirements: A dynamic and hands-on professional with excellent leadership skills, ability to multitask, and strong communication skills.
Benefits: Competitive salary, opportunities for career advancement, and a collaborative work environment.
About Us: We strive to deliver exceptional experiences to our customers, fostering a positive and inclusive atmosphere in our establishments.
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