Supply Chain Manager

2 days ago


Singapore MUNDIPHARMA SINGAPORE HOLDING PTE. LIMITED Full time
Job Title: Customer Service Executive

At MUNDIPHARMA SINGAPORE HOLDING PTE. LIMITED, we are seeking a highly skilled Customer Service Executive to join our team. As a key member of our supply chain management team, you will be responsible for ensuring that customer demands are met while achieving high fill rates and minimal write-offs.

Key Responsibilities:

  • Support the country-level forecasting process to balance demand forecasts, sales plans, and customer orders.
  • Prepare and participate in the country-level SOP process to ensure seamless execution.
  • Review incoming purchase orders against agreed MOQs, prices, and delivery timelines to initiate the "Order to Cash" cycle.
  • Monitor order progress, identify and resolve issues to achieve high fulfillment rates, and coordinate with customers and suppliers.
  • Communicate ETAs, potential delays, and other issues impacting delivery timelines to customers.
  • Close POs and book costs in the system upon delivery completion.
  • Review and assess the feasibility of order change requests and execute them by coordinating with all impacted parties.
  • Manage, analyze, and reconcile purchase orders internally and externally.
  • Generate customer invoices to facilitate shipments and payments.

Requirements:

  • Minimum Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
  • At least 4 years of experience in supply chain management or a related field.
  • Proficiency in Korean is required to liaise directly with counterparts in Korea.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite and experience with ERP systems is a plus.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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