Supply Chain Manager
2 days ago
At MUNDIPHARMA SINGAPORE HOLDING PTE. LIMITED, we are seeking a highly skilled Customer Service Executive to join our team. As a key member of our supply chain management team, you will be responsible for ensuring that customer demands are met while achieving high fill rates and minimal write-offs.
Key Responsibilities:
- Support the country-level forecasting process to balance demand forecasts, sales plans, and customer orders.
- Prepare and participate in the country-level SOP process to ensure seamless execution.
- Review incoming purchase orders against agreed MOQs, prices, and delivery timelines to initiate the "Order to Cash" cycle.
- Monitor order progress, identify and resolve issues to achieve high fulfillment rates, and coordinate with customers and suppliers.
- Communicate ETAs, potential delays, and other issues impacting delivery timelines to customers.
- Close POs and book costs in the system upon delivery completion.
- Review and assess the feasibility of order change requests and execute them by coordinating with all impacted parties.
- Manage, analyze, and reconcile purchase orders internally and externally.
- Generate customer invoices to facilitate shipments and payments.
Requirements:
- Minimum Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
- At least 4 years of experience in supply chain management or a related field.
- Proficiency in Korean is required to liaise directly with counterparts in Korea.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and experience with ERP systems is a plus.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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