Library Officer, Public Libraries
2 months ago
We are seeking a highly motivated and customer-focused Library Officer to join our team at the National Library Board (NLB). As a Library Officer, you will play a key role in delivering exceptional customer service and promoting literacy and learning in our community.
Key Responsibilities- Guide customers on library etiquette and promote library collection and services.
- Provide physical and digital collection and service recommendations, engaging library patrons through programs such as book displays, storytelling, tours, displays, and roadshows.
- Provide quality customer service and maintain excellent service standards, including responding to email queries, membership registrations, and following up on customer service cases.
- Manage a team of outsourced staff and volunteers in delivering quality standards in their work, including training and guiding vendor staff on handling patron enquiries, customer service, collection maintenance criteria, and procedures.
- Process library items that support collection development and maintenance.
- Ensure facilities are well maintained to meet both operational and customer needs.
- Provide support in library operations, including compiling reports and statistics, crisis management, financial matters, incident management, systems, and administrative support.
- Handle customer queries, issues, and feedback according to service standards and standard processes.
- Good customer service and engagement skills.
- Good communication and interpersonal skills.
- Ability to supervise staff in maintaining quality standards.
- Ability to adapt quickly to changes due to the iterative nature of new services.
- Ability to work in a fast-paced and highly volatile environment and manage multiple priorities and stakeholders at the same time.
- Ability to carry out mobile frontline services, such as roving in library branches.
- Ability to provide logistics support, such as carrying boxes of books.
- Candidate will be required to perform shift work and work on weekends and occasionally on public holidays.
We offer a dynamic and supportive work environment, opportunities for professional development, and a chance to make a meaningful impact in our community.
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Library Officer, Public Libraries
1 month ago
Singapur, Singapore Careers@Gov Full timeJob Opportunity:We are seeking a dedicated and customer-focused individual to join our team as a Library Officer, Public Libraries. As a key member of our library services team, you will play a vital role in delivering exceptional customer service and promoting literacy and learning in our community.Key Responsibilities:Provide guidance and support to...
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Library Officer, Public Libraries
1 month ago
Singapur, Singapore Careers@Gov Full timeJob Title: Library Officer, Public LibrariesAt the National Library Board (NLB), we are seeking a highly motivated and customer-focused Library Officer to join our team. As a Library Officer, you will play a key role in providing excellent customer service, promoting library collections and services, and supporting the development of a knowledgeable...
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Library Officer, Public Libraries
1 week ago
Singapur, Singapore Careers@Gov Full time[What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...
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Library Officer, Public Libraries
1 month ago
Singapur, Singapore Careers@Gov Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Library Officer to join our team at the National Library Board (NLB). As a Library Officer, you will play a key role in promoting reading, learning, and history through our network of 28 libraries across Singapore.Key ResponsibilitiesGuide customers on library etiquette and promote library...
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Library Consultant
1 month ago
Singapur, Singapore LIBRARY & ARCHIVES SOLUTIONS PTE. LTD. Full timeJob Title: Library ConsultantWe are seeking an experienced Library Consultant to join our team at Library & Archives Solutions Pte. Ltd. The successful candidate will provide expert advice and guidance on library and archives operations, services, and technology to our clients.Key Responsibilities:Develop and implement library and archives strategies to meet...
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Library Consultant
1 month ago
Singapur, Singapore LIBRARY & ARCHIVES SOLUTIONS PTE. LTD. Full timeJob Title: Library ConsultantWe are seeking an experienced Library Consultant to join our team at Library & Archives Solutions Pte. Ltd. The successful candidate will provide expert advice and guidance on library and archives operations, services, and technology to our clients.Key Responsibilities:Develop and implement library and archives strategies to meet...
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Library Consultant
1 month ago
Singapur, Singapore LIBRARY & ARCHIVES SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesLibrary & Archives Solutions Pte Ltd (LAAS) incorporated in 2000, is a wholly-owned company of the National Library Board (NLB) of Singapore. It is created to be the sole distributor of products and services of NLB. The Company plans to reach out to the library industry to exert leadership in library innovations, as well as provide...
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Library Officer
3 weeks ago
Singapur, Singapore Careers@Gov Full timeJob Title: Library OfficerWe are seeking a highly motivated and customer-focused individual to join our team as a Library Officer. As a key member of our public library team, you will play a vital role in delivering exceptional customer service and promoting literacy and learning in our community.Key Responsibilities:Provide guidance and support to customers...
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Library Officer
4 weeks ago
Singapur, Singapore Civica UK Ltd Full timeAbout the RoleWe are seeking a highly motivated and organized Library Officer to join our team at Civica UK Ltd. As a Library Officer, you will play a key role in delivering outstanding information services to our community.Key ResponsibilitiesPerform amendments on government statutesProvide library and information services to meet the needs of library...
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Library Officer
4 weeks ago
Singapur, Singapore Civica UK Ltd Full timeAbout the RoleWe are seeking a highly motivated and organized Library Officer to join our team at Civica UK Ltd. As a Library Officer, you will play a key role in delivering outstanding information services to our community.Key ResponsibilitiesPerform amendments on government statutesProvide library and information services to meet the needs of library...
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Library Officer
4 weeks ago
Singapur, Singapore Careers@Gov Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Library Officer. As a key member of our library team, you will play a vital role in delivering exceptional customer service and promoting literacy and learning in our community.Key ResponsibilitiesProvide guidance and support to customers on library...
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Library Officer
2 weeks ago
Singapur, Singapore Civica UK Ltd Full timeAbout the RoleWe are seeking a highly motivated and organized Library Officer to join our team at Civica UK Ltd. As a key member of our library team, you will play a vital role in delivering outstanding information services to our community.Key ResponsibilitiesPerform amendments on government statutes and ensure accuracy and precision in your work.Provide...
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Library Officer
4 weeks ago
Singapur, Singapore Careers@Gov Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Library Officer to join our team at the National Library Board (NLB). As a Library Officer, you will play a key role in promoting reading, learning, and history through our network of libraries across Singapore.Key ResponsibilitiesGuide customers on library etiquette and promote library...
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Branch Manager
2 months ago
Singapur, Singapore Careers@Gov Full timeDescription [What you will be working on] Efficient Library Operations & Positive Service Experience • Oversee a library branch’s operations to ensure that they run efficiently and the library is in optimal condition to serve the community • Maintain a strong service culture within the library to deliver positive service experience by...
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Library Support Officer
1 month ago
Singapur, Singapore Civica UK Ltd Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Library Support Officer. As a key member of our team, you will be responsible for providing support to our library operations, ensuring the smooth delivery of library services to our customers.Key ResponsibilitiesProvide relief support to schools across Singapore...
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Library Officer
4 months ago
Singapur, Singapore Careers@Gov Full time[What the role is] The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore, the National Library and the National Archives of Singapore. At NLB, you can look forward to a flexible, hybrid work environment with...
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Library Officer
3 weeks ago
Singapur, Singapore Careers@Gov Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Library Officer. As a key member of our library team, you will play a vital role in delivering exceptional customer service and promoting literacy and learning in our community.Key ResponsibilitiesProvide guidance and support to customers on library...
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Library Support Officer
4 weeks ago
Singapur, Singapore Civica UK Ltd Full timeAbout the RoleWe are seeking a highly motivated and organized Library Support Officer to join our team in Singapore. As a key member of our Business Services Delivery team, you will play a vital role in supporting the day-to-day operations of our libraries, ensuring the smooth delivery of library services to our customers.Key ResponsibilitiesProvide relief...
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Library Officer
2 weeks ago
Singapur, Singapore Careers@Gov Full timeAbout the RoleWe are seeking a motivated and customer-focused Library Officer to join our team at the National Library Board (NLB). As a key member of our library team, you will play a vital role in promoting reading, learning, and history through our network of libraries across Singapore.Key ResponsibilitiesGuide customers on library etiquette and promote...
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Library Director
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Singapur, Singapore P-SERV PTE LTD Full timeJob Title: Library LeadWe are seeking a highly skilled and experienced Library Lead to join our team at P-Serv Pte Ltd. The successful candidate will be responsible for overseeing the day-to-day operations of our library, ensuring that our collections and resources are up-to-date and accurate.Key Responsibilities:Supervise a team of library officers to...
