HVAC Product Specialist

1 week ago

Singapore beBeeHVAC Full time $60,000 - $80,000

Job Overview

This is a Contract role at Samsung Southeast Asia & Oceania, requiring an experienced HVAC Engineer to provide technical product knowledge and support for air conditioning products and control systems in the Singapore market.

In this position, you will collaborate closely with the Customer Service team in Singapore and regional technical teams located in Singapore and South Korea.

  • Technical Responsibilities:
  • Provide expert technical support to solve issues for air conditioning products or control systems.
  • Develop and implement control solutions to ensure optimal performance and reliability.
  • Offer technical training to internal teams and/or external installers.
  • Address incoming inquiries (calls / emails) requesting technical support (service / maintenance).
  • Align training planning with sales objectives and new product launches.

Key Qualifications:

  • A minimum of a Diploma in engineering or related discipline; in air conditioning or refrigeration preferred.
  • Minimum of 5 years' experience in a service role within a technical/mechanical building engineering environment with preferably HVAC knowledge.
  • Ability to improve established processes based on requests from the field.
  • Good time management skills to ensure timely follow-up of inquiries or issues.
  • Experience working within a complex matrix and international environments.
  • Ability to take responsibility and motivate colleagues.

Seniority Level: Mid-Senior
Employment Type: Contract
Job Function: Sales, Business Development, and General Business

Industries: Appliances, Electrical, and Electronics Manufacturing and Computers and Electronics Manufacturing

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