Highly Skilled System Support Specialist

3 days ago

Singapore MAESTRO HUMAN RESOURCE PTE. LTD. Full time
Job Summary

We are seeking a highly skilled system support specialist to join our team at Maestro HR. The successful candidate will have a strong background in IT and excellent problem-solving skills.

About the Role

This is a challenging role that requires the ability to work well under pressure and meet stringent SLA requirements. The ideal candidate will have a minimum of 3-5 years' experience in IT, with a degree in Computer Science or equivalent.

Key Responsibilities
  • Assist the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
  • Perform system recovery if needed.
  • Escalaate unsolvable problems to the 3rd Level Support Staff and report the escalation to the superior.
  • Ensure that the System runs according to contractual specifications after problem resolution.
  • Provide advice on system/database performance monitoring and tuning.
  • Ensure deployments of approved patches/releases are implemented accordingly to Change Request.
  • Complete all Service Requests accordingly to SLA timeframe.
  • Assist the Customer in the verification, isolation and/or provision of a temporary workaround for the problem logged beyond 2nd Level Support Staff capability.
  • Escalaate unsolvable system problems and service request to the OEM/Vendor for technical support.
  • Coordinating system development tasks to include design, integration and formal testing on the Change Request.
  • Oversee all transitions into production on the Change Request.
  • Develop and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
  • Create and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.
  • Manage and document system configurations on the Change Request.
  • Perform troubleshooting and resolve incident based on SLA.
  • Generate relevant administrative records and reports.
Requirements
  • Degree/Diploma in Computer Science, Computer Engineering or equivalent.
  • Minimum 3 to 5 years IT experience.
  • 1 year outsourced contract.
  • Past working experience in Cloud environment is an advantage.
  • Able to handle demanding service response and recovery turnaround.
  • Able to manage daily support tasks to meet stringent SLA requirements.
  • Excellent scheduling and multitasking skills.
  • Meticulous and process-oriented.
  • Good, hard-working attitude with ability to work well under pressure.
  • Good communication skills English (written, spoken).
  • Good analytical skills with ability to work with others to resolve problems.
  • Good organization skills, with ability to properly document and track information.
  • Preferably with Microsoft Certification and/or ITIL certification.
  • Dynamic, customer oriented, experience working in a fast paced environment.
  • Good Knowledge of following products will be advantageous:
  • -Linux,Unix,Active Directory/DNS,Microsoft Azure Stack,Microsoft Windows 2016-
  • 2022,Commvault Backup and Recovery,Symantec Endpoint Protection
Salary and Benefits

The estimated salary for this role is SGD $80,000 - $100,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including medical insurance, paid annual leave and professional development opportunities.

Location

This role is based in Singapore and requires the ability to work a 12-hour shift, with 2 days off and 3 days on over a 2-week period.

  • Highly Skilled IT System Support Specialist

    5 days ago

    Singapore AMNET TECHNOLOGY PTE LTD Full time

    AMNET TECHNOLOGY PTE LTD is seeking a highly skilled IT System Support Specialist to join our team.Job Summary:We are looking for an experienced IT professional to provide reliable and efficient local support for our office, ensuring minimal downtime and maximum productivity. The successful candidate will be responsible for maintaining and updating existing...

  • Highly Skilled IT Support Specialist

    7 days ago

    Singapore SMART FORTE CONSULTING LLP Full time

    Job Title: Highly Skilled IT Support SpecialistWe are seeking a highly skilled IT support specialist to join our team at SMART FORTE CONSULTING LLP.About the Role:This is an exciting opportunity for a motivated and experienced IT professional to work in a dynamic environment, providing technical support and assistance to end-users. The ideal candidate will...

  • Highly Skilled IT Support Specialist

    5 days ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at PERSOLKELLY SINGAPORE PTE. LTD. This is an exciting opportunity for a technical professional who is passionate about providing exceptional support and ensuring the smooth operation of our IT systems.About Us:PERSOLKELLY SINGAPORE PTE. LTD. is a leading provider of IT...

  • Highly Skilled Oracle Database Specialist

    3 days ago

    Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full time

    Job Title: Highly Skilled Oracle Database SpecialistCompany OverviewHAYS SPECIALIST RECRUITMENT PTE. LTD.Estimated Salary: SGD 10,000 - SGD 15,000 per monthJob DescriptionA leading technology organization is seeking a highly skilled Oracle database administrator to join their team in Singapore. The ideal candidate will have a strong background in core...

  • Highly Skilled IT Support Specialist

    20 hours ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at The Supreme HR Advisory Pte Ltd. This role involves providing technical support to both local and overseas branches' users over the LAN and WAN without compromising security.Key ResponsibilitiesAdminister and configure infrastructure systems and applications, network...

  • Highly Skilled Technical Support Specialist

    5 days ago

    Singapore APAR TECHNOLOGIES PTE. LTD. Full time

    Job Title: Highly Skilled Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at APAR TECHNOLOGIES PTE. LTD.

  • Highly Skilled IT Support Specialist

    3 days ago

    Singapore SMART FORTE CONSULTING LLP Full time

    Job OverviewSMART FORTE CONSULTING LLP is seeking a highly skilled and experienced IT support specialist to join our team. This role will be responsible for providing technical assistance and troubleshooting services to end-users, ensuring that all hardware and software issues are resolved efficiently and effectively.Key ResponsibilitiesProvide onsite...

  • Highly Skilled System Support Specialist

    3 weeks ago

    Singapore Thales Full time

    Company OverviewThales, a leading international technology group, has been present in Singapore since 1973. With a strong presence across various business areas, including Aerospace, Defence & Security, Ground Transportation, and Digital Identity & Security, Thales employs over 2,100 people in Singapore.About the JobWe are seeking a highly skilled System...

  • Highly Skilled Application Support Specialist

    20 hours ago

    Singapore APAR TECHNOLOGIES PTE. LTD. Full time

    Job DescriptionWe are seeking a highly skilled Application Support Specialist to join our team at Apar Technologies Pte. Ltd.About the RoleThe ideal candidate will have a strong background in software development and support, with experience in Java, Python, and Shell scripting. You will be responsible for coordinating with application teams to develop and...

  • Highly Skilled Financial Systems Support Specialist

    4 weeks ago

    Singapore SAGL CONSULTING PTE. LTD. Full time

    Job DescriptionSAGL CONSULTING PTE. LTD. is seeking an experienced Financial Systems Support Specialist to join our team.About the RoleThe ideal candidate will have extensive experience providing 24/7 production support, troubleshooting, and managing critical financial systems such as Kondor+, as well as other similar platforms.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    5 days ago

    Singapore OCI SYSTEM PTE. LTD. Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in delivering exceptional customer service and technical support for our accounting systems.The ideal candidate will have strong communication skills, be able to work independently, and possess a cooperative and supportive team member attitude.

  • Highly Skilled Technical Support Specialist

    7 days ago

    Singapore JEBSEN & JESSEN TECHNOLOGY PTE. LTD. Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Changi Loyang.

  • Highly Skilled Control System Maintenance Specialist

    3 days ago

    Singapore YTL POWERSERAYA PTE. LIMITED Full time

    About the RoleYTL POWERSERAYA PTE. LIMITED is seeking a highly skilled Control System Maintenance Specialist to join our team. As a key member of our Control and Instrumentation team, you will be responsible for ensuring the effective maintenance of instrumentation and control systems in our power plant.

  • Highly Skilled Technical Support Specialist

    4 weeks ago

    Singapore SECURITAS ELECTRONIC SECURITY SINGAPORE PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our Service Commissioning team at Securitas Electronic Security Singapore PTE. LTD.About the RoleThis is an exciting opportunity for a seasoned professional to provide technical support and commission security and communication systems, as well as to provide...

  • Highly Skilled Technical Support Specialist

    4 weeks ago

    Singapore BRILLANTEZ SOLUTIONS PTE. LTD. Full time

    We are BRILLANTEZ SOLUTIONS PTE. LTD., a leading provider of innovative solutions.About the RoleThis position requires a highly skilled technical support specialist to join our team in Singapore.As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients, ensuring their satisfaction and...

  • Highly Skilled Application Support Specialist

    7 days ago

    Singapore EPS COMPUTER SYSTEMS PTE LTD Full time

    Job Description:EPS COMPUTER SYSTEMS PTE LTD seeks an experienced Application Support Specialist to join our team. The ideal candidate will have a strong background in application support and be proficient in various technologies.About the Role:We are looking for a highly skilled individual to provide day-to-day L2 support for Java/Web-based applications....

  • Highly Skilled IT Support Specialist

    7 days ago

    Singapore THE EDGE PARTNERSHIP HOLDINGS PTE. LTD. Full time

    Job OverviewWe are THE EDGE PARTNERSHIP HOLDINGS PTE. LTD., a management consultancy that specializes in contracting and payroll services. Our team is seeking an IT Application Support professional to provide expert support for client applications and systems.This role is crucial for ensuring the smooth operation of our systems, monitoring system...

  • Highly Skilled Production Support Specialist

    56 minutes ago

    Singapore AVENSYS CONSULTING PTE. LTD. Full time

    A career-defining opportunity awaits you at Avensys Consulting Pte Ltd, a renowned global IT professional services company headquartered in Singapore.The role of LCS Support Analyst offers an excellent base salary and attractive company benefits, making it an enticing proposition for skilled professionals seeking a fun and collaborative work environment.As a...

  • Highly Skilled Java Support Specialist

    7 days ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    About PERSOLKELLY SINGAPORE PTE. LTD.As a leading recruitment agency in Singapore, we offer comprehensive solutions to meet our clients' human resource needs. Our team of experts is dedicated to providing top-notch services that cater to the diverse requirements of various industries.Job OverviewWe are currently seeking a highly skilled Java Support...

  • Highly Skilled IT Support Specialist

    5 days ago

    Singapore NEARSOURCE PTE. LTD. Full time

    About This Job">We are seeking a highly skilled IT support specialist to join our team at TECHNOPALS PTE. LTD.">Job Summary">This role involves providing top-notch technical support for our Java J2EE applications, ensuring seamless operations and resolving issues efficiently.">Key Responsibilities:">">Provide expert-level technical support for our Java J2EE...